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Service Guide


Specifications
We reserve the right to supply goods to the specification and/ or design current at the date of manufacture. We are able to supply non-standard product to the purchaser’s specifications as a special order.
 
Delivery
Delivery times quoted are to be treated as an estimate only and InTec PRODUCTS shall not be liable for any failure to deliver within such time whether a time for delivery be quoted or not. we shall not be held responsible for delays caused by anything beyond our reasonable control. Any special delivery requirements must be notified to us in writing at the time of placing the order. We shall have the right at our discretion to make a reasonable charge for special handing and /or delivery.
 
Loss or Damage in Transit
No claim for breakages or missing goods can be recognized unless notified to InTec PRODUCTS and the carriers within 48 hours of Receipt of the consignment. In the case of non-delivery of a complete consignment, notification must be received by us within 12 days of invoice date.
 
Return of Goods
Should it be necessary for goods to be returned to InTec PRODUCTS, for whatever reason, Please contact our Customer Service Department for a Returned Goods Authorization Number. Clearly mark the Authorization Number on the package to ensure your goods can be speedily processed.
 
Prices
InTec PRODUCTS reserve the right to alter prices without prior notice. unless otherwise agreed the price of the goods shall be that in effect on the date of InTec PRODUCTS. InTec PRODUCTS cannot accept responsibility for typographical errors in pricing in our catalog, advertising literature of quotation number previously supplied by our Customer Service in Writing.
 
Payment
Terms are strictly settled with a pre-shipment payment or letter of credit between the customer and InTec PRODUCTS.(Hong Kong),a sales branch of InTec PRODUCTS.
 
Cancellation
Orders may not be cancelled without our prior written agreement and may be subject to a cancellation charge. Standing orders must be cancelled in writing at least 8 weeks prior to what becomes the last shipment date.
 
Liability
InTec PRODUCTS liability for any loss or damage suffered by you and arising by way of defects in the goods or other wise how so ever shall be limited to the invoice price of the goods in respect of relation to which loss or damage is claimed. Our liability under this clause shall be in lie of any warranty of condition implied by law as to the quality or fitness for any particular purpose of the goods and services as provided.
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Tel: (86)592-680-7224 | Fax: (86) 592-651-9161 | Email: intecproducts@asintec.com | 332, Xinguang Rd, Xinyang IND Area, Haicang, Xiamen, 361022, China | Design By Netkey